filters
state:
Show
city:
Show
Lifetime warranty what a joke. I've given them in1 year 4 months to fix the darn thing. I even drove from WEST PALM AND ORLANDO. They have exchanged this piece of junk 3 times and gave me the runaround. Don't you think after working with them for over 2 years i...
Read more
#351663
Reply to reviews
Please do not use the online services for Smoke 51! At this point I could care less if the product works! You are not allowed to return anything and DO NOT BUY gift certificates. You are not allowed to get a discount when you use a gift certificate! Pure ***! I emailed...
Read more
#336220
Reply to reviews

hello.i ordered smoke 51 and wen it came it never worked first impressions did it for me.smoke 51 sucks they said they would send me another.why?keep ur junk.they said if i didn't return the product by the 14th of june they would take the $99 dollars out of my...
Read more
Anonymous
Ms Mia

Dear Anonymous, My name is Mia McCleod I am the manager here at Vapor Corp. Let me first apologize for any inconvenience you may have experience with our product our my staf...

Troy, Virginia
#325388
Reply to reviews
FREE GIFT was the caption. All you pay is $4.95 for shipping and handling. Well, 3 weeks later I get billed $99.95. What the *** is this other than FRAUD!!! Believe me the word will get out about your Frigin FREE Gift. Why in the world does this Company want to take...
Read more
Anonymous
Anonymous

I ordered this and check all the fine print. Nothing in th package or website indicating that there was a trial period and I would be charged 99.95 They were tried charge cr...

Anonymous
bri

I just ordered this and it says free gift just pay(4.95) shipping in bold letters, this is misleading to many people!! Now they have my credit card info and are going to charg...

#319318
Reply to reviews
I heard this company pulls you in to order the product and then takes your money and ships the product to you whenever they feel like it but my friend is really going through it with them and I think she is nuts, there are too many companies who would kill for the...
Read more
#270194
Reply to reviews

Bought the product at a local shop when I broght it home it didnt work, called customer service they called back the next day and told me to charge it for 3 to 4 hours which I did it still would not work called customer service back and asked for them to replace ...
Read more
Anonymous
Eric

We do not charge $12.95 for the shipping and another $12.50 for the atomizer, you must have misunderstood the customer service representative. We charge a 1 time fee of $12.95...

Anonymous
Angel

Sounds like alot of electronic cigarette companies have the same customer satisfaction practices. Hope V-2 cigs. enjoys my money.

#206288
Reply to reviews

They say you won a prize and all you have to do is pay s&h. OK I sent them $4.95 then when I pressed submit then it said that my card will be charged another $55.00 for the rest of the starter kit and then $99.95 each month will be billed to my card. I tried too call...
Read more
Anonymous
Eric

I am the manager of the customer service department and it sounds like you are dealing with a completely different company. We have never had a trial offer that charged near t...

Anonymous
Smoke 51 is not a thief

I understand your frustration but Smoke 51 is not the company that is running the trial offer you signed up for, we are just the manufacturer of the product. The company you a...

#201016
Reply to reviews
Good morning! my name is Christina, i am with Smoke Anywhere USA /Smoke51 customer service. Today is Wednesday February 17th, 2010 it is 9:08a.m. I am here to give you excellent customer service. Please let me know how i can help you. Our customer service hours are...
Read more
Anonymous
Eric

We do not ship to Canada because Canada has banned the product.

Anonymous
alan

the site does not have canada on its dropdown for shipping. how do I get cartridges in canada

#171500
Reply to reviews

I did the $9.95 thing too. Cancelled the order 1 min later . Still charged the $9.95 . Never got the device and then 30 days later charged the full price on my debit card . Called them and got run around . Called the Broward Sheriffs Office and reported being robbed ....
Read more
Anonymous
Laura

I bought mine 2 years ago while visiting the US from Canada and when I went to buy more cartridges I was charged but I never received them, plus the customer service number i ...

Anonymous
Linda Santaguido

Smoke 51/ Lux is nothing but a scam. I ordered the $4.95 promo kit. When the electronic cigarette arrived there was a contract included. It said \" if you are not happy with t...

#165292
Reply to reviews
They help me solve my issue with the terms and the charges I had. It takes bit of time to read terms and conditions when placing an order on line. They were very pleasant and informative. I got my refund for the trial kit and I am content with the results. Just call...
Read more
Anonymous
Shane C.

I just received the Smoke 51 Duo e cig today and absolutely love it. It has enabled me to quit smoking after 20yrs of doing so! The product seems VERY well made, and the comp...

Anonymous
Eric

Jen, I am sorry someone stole your card information and started placing orders. I want you to understand this through no fault of Smoke 51. Chances are someone has stolen you...

#162798
Reply to reviews